Call Today:
888.998.1613

Our live operators answer phones 24/7.

At Customer Contact Services, our professional receptionists answer the phone as an extension of your business. They’re highly trained according to your exact business needs:

  • 24-hour call answering
  • Live operators who speak with Midwestern accents
  • Message-taking services
  • 1-800/toll-free numbers
  • Friendly, helpful customer service representatives
  • Spanish-speaking receptionists
  • Perfect for small to mid-sized businesses

Customizable options allow you to choose the features you need, at a price you can afford.

Plans starting at $29/month. Contact us today and get a quote for your call answering needs.

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“I have used CCS for several years and it was always nice to know that my phone was answered quickly and the operator was pleasant. They made it a priority to get in touch with me if they ever suspected a disgruntled customer which really helped me with my customer service level.”
— Keller Williams Realty, Gulf Coast Experts

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We believe in delivering the same level of care for small, independently-owned businesses as we do for global corporations. We’ve worked with nearly every type of organization, too, including:

  • Dispatch Services
  • Healthcare Solutions
  • Law Firms
  • Property Management/Real Estate
  • Small Business Solutions

You can count on our operators to pick up the phone as an extension of your business, 24 hours a day, 7 days a week, 365 days a year.

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Challenge:
Blue Belt Technologies, Inc. is a fast growing medical start-up company that needs to have the ability to rapidly adjust to market conditions. Staff can become stretched at times as the company works around-the-clock to bring their product to market. Many of their FDA trial sites are in different countries which can make it difficult to stay in touch with business partners and medical professionals.

CCS Solution:
CCS now takes Blue Belt Technologies, Inc.'s calls after hours and on weekends. This has enabled the company to have better communication with trial sites and other customers in various parts of the world. In addition, CCS' answering service dispatches urgent and emergency calls to the cell phones of the appropriate people within the organization.

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